About Diamond Apartments
Our Story, Your Home
Our team has been part of the Madison County community since 2004. For over 20 years, we've provided quality apartments for rent in Berea, KY, and throughout the county with a straightforward philosophy: great housing comes from personal service, local management, and genuine care for the people who call our properties home.
We started with a vision that set us apart from traditional apartment complexes. Instead of building or managing a single large complex with limited options, we chose to manage individual rental units across Madison County. This approach gives our tenants real choice—different neighborhoods, various layouts, and diverse price points—while still receiving the professional management and reliable service they deserve.
Who We Are
Diamond Apartments is locally owned and operated, and our entire team lives and works right here in Madison County. We're not a regional corporation managing properties across multiple states. We're your neighbors, and we're invested in this community.
Our office team keeps everything running smoothly and ensures you always have someone to talk to when you need help:
Greg serves as our Office Manager, overseeing operations and making sure every property meets our standards. With years of experience in property management, Greg understands both the business and human sides of rental housing. He's committed to creating positive experiences for every tenant.
Rachel handles front office responsibilities and is often your first point of contact. She's knowledgeable about our current apartment listings in Richmond and throughout Madison County, and she'll help guide you through the leasing process from initial inquiry to move-in day.
Tracy rounds out our office staff, providing support across all aspects of property management. She's detail-oriented, responsive, and dedicated to making sure nothing falls through the cracks.
Jay leads our maintenance team and is the person you'll call when something needs attention in your apartment. Jay and his crew take pride in keeping our properties well-maintained and responding quickly to repair requests. They understand that your apartment is your home, and they treat it with that level of respect.
What Sets
Us Apart
The difference between Diamond Apartments and other rental options in Madison County comes down to three key factors:
In-House Maintenance and Local Management: This is our biggest advantage and the feature our tenants appreciate most. When something needs repair, you're calling Jay and our local maintenance team—not a regional call center hundreds of miles away. Our crew responds fast because they're right here in Madison County.
True Local Presence: We're not absentee landlords or a management company juggling properties across multiple markets. Our entire team lives in Madison County. We know the neighborhoods, we understand the community, and we're personally invested in maintaining properties that enhance the areas where we operate.
Choice and Flexibility: Because we manage individual units rather than operating a single complex, you get options. Need to be close to Eastern Kentucky University? We have properties in that area. Prefer a quieter setting outside Richmond? We can help with that, too. Looking for a specific layout or amenity? Our diverse portfolio of apartment listings in Richmond and surrounding communities means you're more likely to find what you're looking for.
Our Commitment to You
Over 15 years in business has taught us what matters most to tenants: fair pricing, responsive maintenance, clear communication, and treating people with respect. We've built our reputation on these principles, and we maintain it by staying true to them every day. When you call or email our team, you'll reach a real person who knows your property and can help solve your problem. No automated systems. No endless transfers. Just direct access to people who are communicative, experienced, responsive, capable, and helpful.
Curious About our rentals?
Frequently Asked Questions
Where are your apartments located?
We manage apartments throughout Madison County, including locations in Richmond and Berea. Many of our communities are conveniently located near I-75, Eastern Kentucky University, and Berea College.
What types and sizes of apartments do you offer?
We offer a variety of one- and two-bedroom apartments, including ground-level units and townhomes.
What amenities are available?
Many apartments feature washer and dryer hookups, and select units include in-unit washers and dryers. Trash service is included with every apartment, and many homes offer updated laminate flooring and appliances.
What is your contact information?
Do you offer online payments?
Yes. Residents can take advantage of our online resident portal to make payments, submit maintenance requests, and communicate directly with our office staff.
What are your office hours?
Our office is open Monday through Friday from 8:00 a.m. to 4:00 p.m. We are available by phone, text, email, or through our online portal.
Do you offer emergency maintenance?
Yes. We provide 24-hour emergency maintenance services for urgent and unforeseen situations.
What makes Diamond different?
Diamond is locally owned and operated, with an owner, staff, and maintenance team who live and work in the community. Our local office is staffed and available to assist residents Monday through Friday by phone or email. We also have an on-site maintenance team for quick response to service requests and partner with trusted local contractors as needed.
Choose Diamond Apartments Today
When you're searching for apartments for rent in Madison County, you have options. We believe you should choose Diamond Apartments because we offer something many property management companies don't: the combination of professional service and personal attention that comes from being truly local and genuinely invested in our tenants' satisfaction.
Are you ready to find your next home in Madison County? Contact us today to learn about current availability and experience the Diamond Apartments difference for yourself.
